INTERNATIONAL DELIVERY INFORMATION
1) TYPICAL DELIVERY TIME
All our products are made-to-order with love in Wobbly Walk in-house manufacturing units across India, and therefore, it may take 7-15 working days for your order to reach you in most countries. However, for expedited shipping, you can reach out to us via email@example.com or directly call/message us at +91-8447048532. We will surely help you with the same :)
We accept all international credit cards, including Visa, Master, and American Express, through CCAvenue – one of the most secure payment gateways. However, COD (Cash on Delivery) is not allowed for international purchases. The option is currently available only in India!
3) INTERNATIONAL SHIPPING COST
Our shipping rates for International Shipping:
- Shipping cost is INR 1,999 for total order value up to INR 10,000
- Shipping cost is INR 2,999 for total order value up to INR 20,000
- Shipping cost is INR 3,999 for total order value above INR 20,000
As a customer, it's your liability to pay all other charges, including customs, import duties, and local sales taxes levied by the country the order has been shipped to; payment of these is imperative to avoid a delay in releasing your order from customs on arrival.
Our delivery partners are authorized to pay duties on your behalf, which you can directly clear with them when receiving the package.
* Amount in INR to be considered.
4) DELIVERY PARTNERS
We deliver via FedEx, Aramex, DHL, and UPS and do not ship to APO addresses or Post Office Boxes. Additionally, our delivery partners do not deliver on national/bank/state-specific holidays. In this case, you should receive your package the following working day.
NOTE: In exceptional circumstances, such as unforeseen technical glitches, unfortunate accidents, strikes, and extreme weather conditions, etc., we may not be able to ensure timely delivery. However, in such cases, we assure you that we will strive our best to deliver your package at the earliest.
5) TRACKING OF ORDER
Once your package is dispatched, Wobbly Walk will send you a confirmation email containing the tracking ID of the courier company we have sent the parcel through.
6) EXCEPTIONAL CASES
Wobblywalk.com reserves the right to decline orders if we believe the shipping address is wrong or not secure, for instance, a communal postal address. Also, incorrect information may lead to the cancellation of orders. In such cases, we will notify you at the earliest.
7) CANCELLATION OF ORDERS
Wobbly Walk products are made-to-order; hence the cancellation of orders becomes challenging once the order is processed and shipped. If, unfortunately, you have to cancel your order, please do the same within 24 hours of placing the order.
In case you have any further questions or doubts, please feel free to contact us at firstname.lastname@example.org.
*Note: International Orders, CANNOT BE RETURNED OR EXCHANGED.